hardin2324 Junior Member
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| | What is ISO 20000 Certification? (3rd Jan 23 at 4:51am UTC) | | | ISO 20000 is an internationally recognized standard that specifies the requirements for an organization’s IT service management (ITSM) system. An ITSM is a set of processes and practices that are used to plan, design, deliver, operate, and control IT services. The standard aims to improve the delivery of IT services by providing a comprehensive and coordinated approach to managing processes, people, and technology. ISO 20000 certification is a validation ensuring that an organization’s ITSM system meets the requirements of the standard. | |
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